Book- How To Win Friends And Influence People

If you want better work and personal relationships, If you want to manage people effectively If you want more and more people If you like, you should read this book. Dale Carnegie Why Classic is full of lessons that you can Can apply in There are many lists that you can use As a manager, as a leader, as a friend Can do as a life partner.


Part 1: Fundamental Techniques in Handling People

Principle 1: Don’t criticize, condemn or complain.

Principle 2: Give honest and sincere appreciation.

Principle 3: Arouse in the other person an eager want

Part 2: Six Ways to Make People Like You

Principle 1: Become genuinely interested in other people.

Principle 2: Smile.

Principle 3: Remember that a person’s name is to that person the sweetest and most important sound in any language.

Principle 4: Be a good listener.

Principle 5: Talk in terms of the other person’s interests.

Principle 6: Make the other person feel important—and do it sincerely

Part 3: How to Win People to Your Way of Thinking

Principle 1: The only way to get the best of an argument is to avoid it.

Principle 2: Show respect for the other person’s opinions. Never say, “You’re wrong.”

Principle 3: If you are wrong, admit it quickly and emphatically.

Principle 4: Begin in a friendly way.

Principle 5: Get the other person saying, “yes, yes” immediately.

Principle 6: Let the other person do a great deal of the talking.

Principle 7: Let the other person feel that the idea is his or hers.

Principle 8: Try honestly to see things from the other person’s point of view.

Principle 9: Be sympathetic with the other person’s ideas and desires.

Principle 10: Appeal to the nobler motives.

Principle 11: Dramatize your ideas.

Principle 12: Throw down a challenge

Part 4: Be a Leader—How to Change People Without Giving Offense or Rousing Resentment

Principle 1: Begin with praise and honest appreciation.

Principle 2: Call attention to people’s mistakes indirectly.

Principle 3: Talk about your own mistakes before criticizing the other person.

Principle 4: Ask questions instead of giving direct orders.

Principle 5: Let the other person save face.

Principle 6: Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”

Principle 7: Give the other person a fine reputation to live up to.

Principle 8: Use encouragement. Make the fault seem easy to correct.

Principle 9: Make the other person happy about doing the thing you suggest.

Lesson 1: A simple smile is all it takes for you to make a great impression.

There’s that famous quote about how actions speak louder than words, because in the way we act we truly show whether we follow through on our intentions, instead of just stating them.

The easiest action you can take to make others instantly like you then, is to smile.

Just like we all tear up when a baby laughs or smiles at us, or feel a rush of endorphins from seeing a dog wag its tail in our presence, we can’t help but feel affection towards someone who smiles at us.

Now imagine a smile being the first thing you see the first time you meet someone and shake their hand – of course you’re going to like them!

More than half of our communication is based on body language, so a smile vs. a frown can make the difference between making a new friend or selling a car and striking out.

What’s more, smiling isn’t a one-way road, it helps you directly too.

By consciously smiling you’ll generate positive feelings “by accident”, just like positive feelings can cause you to smile without meaning to.

So the next time you meet someone new, turn that frown upside down and smile as you shake their hand!

Lesson 2: You can be interesting to others by getting them to talk about themselves.

What’s everyone’s favorite topic? The weather? Nope. Themselves!

We all love people who listen to us for hours end as we yatter on and on about our own lives.

People always think to be interesting you have to share many fascinating stories and constantly talk about your accomplishments.

That couldn’t be more wrong. You don’t even have to talk to be interesting.

About the Author 

Dale Carnegie (November 24, 1888 – November 1, 1955) was an American writer and lecturer, and the developer of courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People (1936), a bestseller that remains popular today. He also wrote How to Stop Worrying and Start Living (1948), Lincoln the Unknown (1932), and several other books.

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